How can we help?

Help for TribecaPay partners, the businesses and platforms that take payments with TribecaPay. Search our answers or browse by topic, and our team is right here if you need us.

Paid a business and have a question about a charge?

This support centre is for TribecaPay partners only. If you bought something and need help with an order, a refund or a charge on your statement, please contact the business or platform you paid directly. They can see your order and are the ones who can help.

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Still need a hand?

Our partner support team knows payments inside out and is ready to help with anything from your first payment to your thousandth payout.

Emailsupport@tribecapay.com
Live chatOpen the chat from inside your dashboard once you're signed in.
Developer docsGuides, the API reference and test cards for your team.

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